EHS Incident Management Software
What exactly is an incident?
It is vital to the safety of your employees that all incidents, regardless of size or impact, are properly investigated. To avoid incidents from reoccurring, safety professionals must look beyond what happened and focus instead on “why” and “how.” In other words, they need to learn what caused it and how it can be prevented in the future.
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Track All Types of Incidents
In this easy-to-use, cloud-based system, you can record detailed incident information including injuries, illnesses, near misses, hazard IDs, property damage, environmental releases, and other workplace events.
Attach documents, photos, files, links, and other relevant information for fast, centralized access and reference. Collect various pieces of incident data, including:
Conduct an Effective Root Cause Analysis
Track multiple potential reasons and sub-reasons for the incident. Then evaluate the collected evidence, information, and data to select the most fitting underlying cause to include in the incident report.
Take Advantage of Powerful Reporting & Analytic Tools
Pre-built reports allow you to instantly and accurately visualize your workplace safety performance across a wide range of indicators. Plus, you can create custom reports for greater visibility of critical incident metrics.
Manage Corrective Actions
- Quickly and easily perform in-depth incident investigations, risk assessments, and root cause analyses to help you create more effective corrective actions.
- Assign and track corrective actions from your desktop or mobile device.
- Set up escalating email notifications to ensure corrective actions are accurately completed on-time.
Easily Provide Updates to Senior Management
- Automatically notify all relevant parties (H&S staff, managers, etc.) once an incident report has been filed.
- Send incident summary reports to all designated parties within your organization.
- Trigger an automated investigation workflow and approval escalation process that moves through the appropriate chain of command for any employee(s) involved in the incident.
- Automatically generate and send assignment emails that allow the assignee(s) to access and update the incident record.
- Set reminders to run at different intervals before and after the assignment due date.
- Maintain a history of incident approvals and rejections, including approver comments.
Here are some tips for developing a successful Incident Management Program:
Develop a Written Incident Investigation Plan
Your incident investigation plan should identify and assign the following key roles and responsibilities:
Figuring out in advance who does what in the event of an incident will ensure that your response is quick, organized, and efficient should an incident occur.
Organize Your Incident Investigation Team
Keep your team organized to make sure that all members are properly trained in the necessary protocols and procedures before an incident or near miss occurs. It’s also a good idea to prepare an investigation kit and ensure that all employees, managers, and supervisors know where it is kept. Your incident investigation team should be comprised of employees, managers, supervisors, EHS professionals, and possibly the CEO! Having a good mix of roles on your team allows all key stakeholders to be aware of how a proper investigation is conducted and to be immediately notified when an incident happens.
Conduct the Investigation
Make sure your investigation is conducted in an efficient, logical manner. As a general rule of thumb, a well-conducted incident investigation should follow these four steps:
- Control the scene.
- Identify, collect, and label evidence. This can include taking photos of the scene, inspecting relevant equipment and machinery, and reviewing records from H&S and company training.
- Interview all witnesses.
- Determine the likely cause(s) of the incident, examples of which include a lack of training, defects in hazard controls, or faulty PPE.
Develop an Action Plan
After you conduct your investigation, the next step is to develop an action plan. Action plans identify and address the corrective steps required to prevent incidents from happening again. Examples of corrective steps include establishing more robust hazard controls or improving employee training.
Implement Corrective Actions
Even the best Incident Management Programs are ineffective if corrective actions are not taken. The goal of a corrective action is to address and eliminate the root cause(s) of an incident, and implementing the action plan helps you do that.
Learn Your Lessons
A major part of an efficient incident management strategy is learning from past incidents and communicating those lessons to everyone from the casual employee to the CEO.
Teaching employees what appropriate actions they need to take will help your company prevent:
Finally, Retain Your Incident Records
Records of work-related incidents and near misses, including the incident investigation report and related records, should be documented and retained for at least five years. With BIS Safety Software’ Safety Incident Management Software, reports can be easily and conveniently retained and recovered indefinitely.
SafeTapp App
Produce Incident Reports On Demand
Accessing incident reports is now easier than ever with the SafeTapp Mobile App. Workers can download the app for free from the App Store and Google Play.
They simply download the app to their tablets or smartphones, enter their BIStrainer login information, and begin using SafeTapp’s exciting new features.
A Few of Our Partners and Clients
Efficient and Secure Incident Management
If Incident Management is a critical part of your industry, we can help you streamline and secure your processes today!
